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"Operating with steadfast focus on technologies to provide cost-effective solutions to meet
customer expectations..... "

FAQ

21. How much does TransLogic charge for STAT jobs?
22. How soon can a medical transcript be completed and delivered to our office?
23. Do you sub-contract our transcription work?
24. Does your transcription staff sign Nondisclosure and confidentiality agreements?
25. I am interested in your service. What will be the next step?
26. Can TransLogic transcribe using our existing format?
27. Can TransLogic design templates?
28. Are the documents edited?
29. Do you work with macros and templates for routine dictations? If so, do you charge per each line of the macro or only the modifications we dictate to them?
30 . Do you perform special formatting if that is needed? What are the prices?
31. How does TransLogic define a line?
32. Can I try your service for few days?
33. How do you work with payments?
34. How would we be billed?
35. Can we know how much bill we are running?
36. Do you have presence in the United States to support domestic clients?
37. Can you provide references of existing clients utilizing your service?
38. What geographic areas do we serve?
39. How soon can you accommodate us?
   
   
21. How much does TransLogic charge for STAT jobs? Top
  We charge depending on the type of reports and STAT.

  
22. How soon can a medical transcript be completed and delivered to our office? Top
  Within 24 hours (TransLogic can also deliver on a STAT of 4-10 hours on special needs from its clients)

  
23. Do you sub-contract our transcription work? Top
  No, all your transcription is handled in-house at our office and hence we have better security
measures and better control over patient information.

  
24. Does your transcription staff sign Nondisclosure and confidentiality agreements? Top
  Yes, all our transcriptionists as well as supporting staff need to sign Nondisclosure and confidentiality agreements, prior to joining us.

  
25. I am interested in your service. What will be the next step? Top
  Send email to contact@spsoftindia.com. We will allocate FTP for you and you can send the trial
work.

  
26. Can TransLogic transcribe using our existing format? Top
  Yes.

  
27. Can TransLogic design templates? Top
  Yes.

  
28. Are the documents edited? Top
  Yes, each document is reviewed and edited for unresolved blanks. Occasionally there is an unresolved blank in a report and it is usually a local term, name or place. Our editors do their best to resolve blanks but occasionally they are not successful. Any unresolved blank will be marked on the transcribed reports so that the client can review the specific report prior to printing or storage. These unresolved blanks normally decrease as your transcriptionists and editor get acquainted to your account.

  
29. Do you work with macros and templates for routine dictations? If so, do you charge per each line of the macro or only the modifications we dictate to them? Top
  Yes we do work with macros and templates provided by our clients for everyday transcription requirements. We charge by each line of the macro / template.

  
30. Do you perform special formatting if that is needed? What are the prices? Top
  Yes, TransLogic would do special formatting depending on the requirement. If the formatting is high on complexity then we charge additional, for any normal formatting requirements there is no additional
charge.

  
31. How does TransLogic define a line? Top
  65 characters with spaces.

  
32. Can I try your service for few days? Top
  Yes, You can try our service for 3 days (Max. 250 lines per day) FREE.

  
33. How do you work with payments? Top
  Monthly payment through wire transfers or www.paypal.com. Incase of payment through www.paypal.com we charge additional 4% on invoice amount.

  
34. How would we be billed? Top
  The billing would be on a monthly basis. (65 Characters per line with spaces)

  
35. Can we know how much bill we are running? Top
  On request from the client we can send a summary of billing statement for the current month.

  
36. Do you have presence in the United States to support domestic clients? Top
  Yes, you can contact Mr. James Norris for all type of support on toll free #866-723-8279.

  
37. Can you provide references of existing clients utilizing your service? Top
  Yes, our existing clients will be happy to talk about our service and quality of work.

  
38. What geographic areas do we serve? Top
  USA is our primary business area. (We currently have clients in Idaho, California, Georgia, New Mexico, New Hampshire, Arizona, Connecticut, Pennsylvania, Indiana and Florida)

  
39. How soon can you accommodate us? Top
  Immediately

  
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