Supporting Processes
Infrastructure Management
This includes management of infrastructure as well as manpower resources. Depending on client requirements, allocation of space, hardware and communication link is set up. SPSOFT has a state-of-the-art software development facility in India. We have excellent infrastructure spread over 8000 square feet at Pune with various facilities and good working environment for the employees, which helps us to provide quality services to our Clients.
Our non-compromising approach to infrastructure, builds upon our core value of providing quality service to our customers. We believe that quality infrastructure impacts on quality execution and delivery.
SPSOFT’s advanced communications infrastructure for offshore-onsite linkage enables effective project control, quick reviews and efficient change management.
Human Resources Management
When human resource planning processes are effective, ramp-up through resource acquisition and training can be planned without causing delays in resource deployment. With these processes in place, SPSOFT can also plan the reallocation of manpower when a scaling down is required, thereby reducing costs of staffing. Effective planning also helps to maintain the teams’ morale, aid in team development activities and also have a positive impact on retention rates.
Processes for recruitment, employee development and allocation assure the quality of the people we recruit, the training we impart, and the availability of people with the right skills. Only one in seven people interviewed is offered a position with us. In addition to a two-week induction-training program, at SPSOFT, every consultant undergoes a mandatory six days of development training every year. Besides covering technology skills, development training also covers inculcating management skills, communication skills and building a perspective on quality.
Knowledge Management and Transfer During the initial stage of a project, SPSOFT acquires the business and domain expertise that is specific to the client requirement. For this, knowledge components for transfer are identified and a structured mechanism is set in place for their transfer. As professionals get accustomed to the system, there is a significant scope for improvement of the value of applications through performance and functionality enhancements. Knowledge of these as well as newer technologies incorporated is then transferred back to the internal staff of the client’s organization. |
Company
Lifecycle
Processes
Supporting Processes